The Swedish Migration Agency's drop-in service closes on 1 January
Update Explained
The Swedish Migration Agency will cease its drop-in service at all service centers starting January 1, 2026. This means that individuals will no longer be able to visit these centers without a prior appointment or a summons for a personal visit. The centers located in Boden, Göteborg, Malmö, Norrköping, Stockholm/Sundbyberg, Växjö, Västerås, Umeå, Sundsvall, and Örebro will not accept drop-in visits. The Uppsala center has already closed for drop-in visits. Inquiries about ongoing cases can still be handled online through the 'My page' service or by phone. For assistance with applications or digital services, individuals can visit a National Government Service Centre office, many of which offer Migration Agency services. This change does not impact asylum applicants or those inquiring about asylum-related matters.
What changed
The Swedish Migration Agency will no longer accept drop-in visits at its service centers starting January 1, 2026.
Why it matters
Those who need to visit the Swedish Migration Agency will now have to make an appointment or have a summons for a personal visit rather than relying on drop-in availability.
Who is affected
- Individuals needing migration services at Swedish Migration Agency centers
Key dates
Closure Date
Jan 1, 2026
All service centers will stop accepting drop-in visits from January 1, 2026.
Key details
- Drop-in services will no longer be available at Swedish Migration Agency service centers from January 1, 2026.
- Customers must book appointments or have a summons for visits.
- Asylum-related services remain unaffected by this change.
Important notes
The change does not affect asylum applicants or inquiries related to asylum applications.